Cloudera

Doing a 180 on Customer 360 – The Preferred Path to Customer Insights

451 Research Analyst Sheryl Kingstone, and Cloudera’s Steve Totman recently discussed how a growing number of organizations are replacing legacy Customer 360 systems with Customer Insights Platforms (watch the replay here). In this blog post, Sheryl outlines how next-gen CIP…
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Take Customer Experience Back to the Future with Data

Delivering a positive and memorable customer experience is the cornerstone of nearly every organization. Failure to do so negatively impacts a company’s bottom line and reputation. Each year, companies invest millions of dollars in programs and solutions that aim to…
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Building an Open Data Processing Pipeline for IoT

Last week Cloudera introduced an open end-to-end architecture for IoT and the different components needed to help satisfy today’s enterprise needs regarding operational technology (OT), information technology (IT), data analytics and machine learning (ML), along with modern and traditional application development,…
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