Microsoft

Doing a 180 on Customer 360 – The Preferred Path to Customer Insights

451 Research Analyst Sheryl Kingstone, and Cloudera’s Steve Totman recently discussed how a growing number of organizations are replacing legacy Customer 360 systems with Customer Insights Platforms (watch the replay here). In this blog post, Sheryl outlines how next-gen CIP…
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Take Customer Experience Back to the Future with Data

Delivering a positive and memorable customer experience is the cornerstone of nearly every organization. Failure to do so negatively impacts a company’s bottom line and reputation. Each year, companies invest millions of dollars in programs and solutions that aim to…
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We’re Back from Strata+Hadoop World, New York!

Well, team Cloudera is back at home base after a wildly successful Strata+Hadoop World in New York CIty, so I thought a brief wrap up would be in order. We sent a pretty sizeable fraction of our company to the…
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Putting the Right People to Work, Faster: Big Data for Recruiting Search and Match

According to Forbes, US corporations spend nearly $72 billion each year on a variety of recruiting services, staff, and products – and the worldwide number is likely three times bigger. In the recruiting industry, it’s a race to find the…
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