Customer Success and Dedicated Enterprise Support

Since 2008, we’ve been fortunate enough to include some of the world’s greatest technical talent among the ranks of ‘Clouderans’ contributing code to Hadoop and its myriad related projects: from Doug Cutting and Tom White to Todd Lipcon and Josh…
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Data-Driven Customer Support: Q&A from the Webinar

In a recent webinar, “Data-Driven `Customer Support”, Adam Warrington, Senior Manager of Internal Systems Engineering at Cloudera, presented the tools that our support organization uses to quickly solve customer issues. Some of the key points covered in the webinar are:…
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